Shipping policy

Our objective is to provide you with the most optimal shipping choices, regardless of your location. Each day, we serve numerous customers worldwide, ensuring that we maintain the utmost level of responsiveness consistently.

The delivery timeline for your orders can be broken down into three  segments:

  1. Processing Time: As soon as you place an order, it is immediately forwarded to our fulfillment center. The processing time encompasses order verification, customization, quality inspection, and packaging, typically taking 1-3 business days.
  2. Tracking link: once the shipment is processed, you will receive a tracking link via a separate email, so you will have live tracking. 
  3. Shipping Time: This pertains to the duration required for the items to be dispatched from our fulfillment warehouse to your specified destination. Following the processing phase, all orders are shipped through reputable carriers with tracking services. The typical delivery time for items is usually within 3-10 business days.


* During peak times such as Christmas, Black Friday events, and Easter, shipments may be delayed due to high volumes and international logistics networks being constrained.


International Duties: Customers are responsible for any applicable international duties upon the arrival of their orders. Pulsetto is not responsible for these international duties. We recommend consulting your local government agency for information on these associated costs. 

In the past, the international duties clients have had are as follows: 

  • UK - 2% DUTY + 20% VAT 
  • CA - 0% DUTY + 5% GST (Tax)


Additional Information:

We do not ship to the following countries: Mexico, India, Thailand, Vietnam, Bosnia and Herzegovina, Kosovo, Russia, Belarus, Brasil, Jersey Island, Armenia, Georgia, Kazakhstan, Serbia.

At the moment, we ship to some parts of Ukraine using DHL. The transit time may take longer than expected due to the ongoing situation. If you wish to ship to Ukraine, please message us prior to checking out in order to confirm your shipment.