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Frequently Asked Questions

Want to know more? Email us any time! Please reach out to info@pulsetto.tech and we’ll be in touch.

How to use the device?

It’s very easy. Apply a generous amount of gel to your neck. Put the device on your neck, then pair it with the Pulsetto app. Choose your desired program, then start the device via the app. For more detailed information on how to use our device, check this out.

What is vagus nerve stimulation?

The vagus nerve is the major highway between your brain and internal organs. It releases neurotransmitters that reduce blood pressure and heart rate and increase alertness and focus.

The purpose of Pulsetto is to provide stress resilience and well-being to people from all walks of life by utilizing effective methodologies and cutting-edge
technology.

Based on decades of expertise working with stress and trauma-related conditions, we are bringing to the mainstream market a vagus nerve activation technology that will enable customers to treat conditions such as stress, poor sleep, and anxiety.

You can find additional information here: https://pulsetto.tech/science/

Are there any additional costs or subscription fees?

The Pulsetto device is a one-time purchase that comes without any additional fees, subscriptions, or charges. Enjoy the full functionality of your Pulsetto without worrying about ongoing costs. 

However, for users seeking enhanced features and personalized experiences, we offer optional add-ons such as the Premium app subscription and other programs designed to support you on your journey to a healthier life. These additional offerings are entirely optional, allowing you to tailor your Pulsetto experience based on your preferences and wellness goals.

How can I make sure the vagus nerve is stimulated?

Stimulating the vagus nerve increases its activity, resulting in a drop in heart rate, an increase in HRV (heart rate variability) within 3–4 weeks, and the activation of the parasympathetic nervous system. This makes you calmer, less stressed, less anxious, and results in better sleep.  

Some factors could affect your results, however. If your HRV is under 50, it is too low, meaning you can have issues with your gut, ability to relax, blood pressure, and a bunch of other things. If it is around 80 – it is very good. And 100, of course, means it’s perfect.

When can I start feeling the effect?

The use effect varies depending on the individual’s health condition and severity of the symptoms but usually occurs within 1–30 days. The elderly with severe body imbalances and people with severe symptoms experience rapid effects within 1–3 days, while healthy people may experience the effects after 30 days.

80% of Pulsetto customers see a substantial improvement in their stress and anxiety levels after 3–4 weeks. The time necessary to see a difference varies from person to person and might range from 1–2 days to 4–6 weeks.

What's included in Pulsetto app?

It includes 5 UNLIMITED stimulation programs for sleep improvement, anxiety and stress reduction, burnout and pain management. Also Pulsetto app has a sound library – the soundscapes are engineered solely for Pulsetto – using frequency harmonics with auditors’ stimuli and frequency following responses. Pulsetto continually adds new features and functionality directly to the app without the need to buy new hardware.

What happens after I order?

After you place your order, we will send you our Pulsetto hardware device and user manual. 

You will need to download the Pulsetto app via Google Play or the App Store to get started.

If you don’t receive a link with further instructions within 2 hours, please check your spam folder.

Is Pulsetto safe to use?

The device provided by Pulsetto is FCC certified. This means that Pulsetto is approved for well-being use and compliant with the strict laws of the Federal Communication Commission. 

The FCC certification ensures that:

  • Pulsetto is based on scientific evidence
  • The Pulsetto is safe to use

For additional information, please refer to disclaimer.
Pulsetto technology uses the lowest bluetooth energy ultra low radiofrequency energy (ULRE) – which safely passes into the body.

How long can I use Pulsetto after it's fully charged?

The battery life of Pulsetto is about a week with daily use. When the indicator turns blinking green, you must recharge.

Can Pulsetto increase HRV?

Yes, Pulsetto can increase HRV (Heart Rate Variability) by stimulating the vagus nerve, which activates the parasympathetic nervous system. This activation helps the body enter a state of rest and digest, promoting a calmer, less stressed state and resulting in better sleep, all of which can contribute to an increased HRV.

Is the app free to use with Pulsetto?

Yes, the app is free to use with the Pulsetto device, offering 5 unlimited stimulation programs for sleep improvement, anxiety and stress reduction, burnout, and pain management, along with a specialized sound library.

Additionally, for users seeking enhanced features and personalized experiences, Pulsetto offers a Premium app version. This Premium version comes with custom stimulations and guided meditations, designed to further tailor your wellness journey. The Premium version is available on a subscription basis, with a free trial period to explore its added benefits before committing.

Can I share Pulsetto with others?

Yes, you can share Pulsetto with others. However, for hygiene and personal comfort, it is recommended to clean the device thoroughly before and after each use if it is being shared.

Additionally, each user should have their own gel or conductive medium for use with the device to ensure optimal performance and maintain sanitary conditions.

If multiple people are using the Pulsetto, it might also be beneficial for each user to have their own app account to track and customize their sessions according to their personal preferences and health goals.

How long does the shipping take?

Shipping within the US usually takes 5 to 7 business days. 

Can I return or change the Pulsetto device?

Yes, you can try Pulsetto risk-free for 30 days, send it back in its original packaging and we’ll refund your purchase. If the device is damaged or not working properly, you change it while your membership is active. For more information read THIS.

What programs does Pulsetto offer?

Stress:The Stress program operates via an nb-VNS device that uses a polyphasic rectangular waveform with a 4500 Hz pulse frequency. The pulses repeat in bursts at a 25 Hz rate. The voltage and current settings are set to maximize safety and efficacy. This program could help in alleviating stress by gently stimulating the vagus nerve, which plays a vital role in the parasympathetic nervous system. This might induce a relaxation response, reducing the production of stress hormones like cortisol. It can be a helpful tool for stress management, promoting better mental health and overall well-being.


Anxiety:The Anxiety program, similar to the Stress program, utilizes a polyphasic rectangular waveform but with a slightly increased frequency of 4750 Hz. The aim is to tailor stimulation that targets the specific pathways within the vagus nerve system that are associated with anxiety. By influencing these nerve fibers, the program might help mitigate anxiety symptoms, providing a non-pharmacological option for anxiety management.
Sleep:The Sleep program mirrors the parameters of the Anxiety program but is designed to interact with the sections of the vagus nerve that impact sleep regulation. By stimulating these areas, the program might aid in the initiation and maintenance of sleep. This could be particularly beneficial for those suffering from insomnia or other sleep disorders.


Burnout:The Burnout program incorporates a higher pulse frequency of 5200 Hz and a slightly shorter pulse width, utilizing an asymmetrical biphasic balanced rectangular waveform. The increased frequency and shorter pulse width might offer more intense stimulation, potentially helping to overcome the mental and physical fatigue associated with burnout. By targeting the vagus nerve, it might help rebalance the nervous system, potentially leading to improved energy levels and mental clarity.


Pain Management:The Pain Management program operates at a pulse frequency of 4900 Hz and emits pulses in bursts at a rate of 30 Hz. The asymmetrical biphasic balanced rectangular waveform and larger pulse width might ensure a more profound stimulation of the vagus nerve. The program might assist in pain relief by affecting pain perception pathways within the brain, blocking or minimizing the transmission of pain signals. This could offer a non-invasive and non-addictive method for managing various types of pain.

Does the Pulsetto device emit EMF radiation?

The device connection is activated through Bluetooth, which emits low levels of nonionizing radiation. Such exposure is not harmful to humans.

Where is Pulsetto manufactured?

The product is made in Europe – Lithuania (components, plastics, electrical engineering, PCB, quality control, product assembly, Application).

How to know if the device is fully charged?

The Pulsetto device doesn’t have a specific indicator for a fully charged battery. However, only one hour of charging is sufficient to ensure your device is fully powered. Once you’ve allowed it to charge for at least an hour, you can confidently unplug it, knowing it’s ready for use.

How can I turn off my Pulsetto?

Turning off your Pulsetto is a straightforward process. The device features a single button — a brief press powers it on. To power off, press and hold the button for three seconds. Additionally, if left unused, the device will automatically turn off after a few minutes.

Can I charge my Pulsetto during a session?

When plugged in for charging, the device cannot be used; this is a built-in safety feature. If the battery is low, you can charge it for several minutes and then go for a session.

Why do I need gel?

The gel is essential for using Pulsetto because it serves as a conductive medium that ensures efficient transmission of the electrical pulses from the device to your skin.

It helps to reduce resistance and ensures that the stimulation of the vagus nerve is effective and comfortable. Without the gel, you may not achieve the desired effects of vagus nerve stimulation, such as stress and anxiety reduction.

Additionally, the use of high-quality gel can enhance the comfort of the therapy session, making it more pleasant and reducing the risk of skin irritation.

How Pulsetto compares vs. ear stimulation?

Pulsetto differs from ear stimulation vagus nerve stimulators mainly in its method of delivery and application. While ear stimulation devices target the vagus nerve through specific points within the ear, Pulsetto focuses on non-invasive stimulation accessible through the neck.

This approach allows Pulsetto to provide a broader stimulation area, enhancing the effectiveness of the vagus nerve activation for stress relief, anxiety reduction, sleep improvement, and more.

How often I should use it?

You should use Pulsetto as part of your daily routine or whenever you feel the need for stress relief or relaxation. For optimal results, consistent use is recommended. However, the exact frequency can be tailored to your personal needs and lifestyle.

What frequencies are used for different programs?

Pulsetto offers five distinct programs designed to address different aspects of your well-being:

  1. Stress (4500 Hz): This program stimulates the vagus nerve to induce relaxation, lowers cortisol (the stress hormone), and boosts mental well-being.
  2. Anxiety (4750 Hz): Focused on easing anxiety, it works on the vagus nerve to lessen symptoms, offering a drug-free approach to managing anxiety.
  3. Sleep (4750 Hz): Aids in falling and staying asleep by targeting specific nerve areas that regulate sleep, making it excellent for treating insomnia and other sleep-related issues.
  4. Burnout (5200 Hz): A high setting for strong relief, it combats mental and physical tiredness, recharges your energy, and clears your mind.
  5. Pain Management (4900 Hz): Aims to reduce the perception of pain by blocking or minimizing pain signals, offering a non-pharmacological solution for chronic pain relief.